Privacy & Data Protection

Privacy Policy – kg7 Online Casino Philippines

This Privacy Policy explains what personal data kg7 collects from Filipino players, why we collect it, how it is used, and the rights you have over your own information.

Last updated: June 2026

Quick Facts

Platform MarketPhilippines only
Data TransferSSL encrypted
KYC RequiredOne-time, all accounts
CurrencyPhilippine Peso (PHP)
Data Inquiries[email protected]
1

Overview

This Privacy Policy applies to all users of the kg7 platform, including visitors to this website and registered account holders. It explains how kg7 handles personal data in connection with account registration, gameplay, financial transactions, and customer support interactions.

kg7 operates as an online gaming platform serving players in the Philippines. All services are provided in Philippine Peso, and all data processing described in this policy applies to Filipino players using the platform from within the Philippines.

By registering an account on kg7, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, you should not create an account or continue using the platform.

This policy is part of your agreement with kg7. It should be read alongside the Terms and Conditions and the Responsible Gaming guidelines. Together, these documents cover how the platform works and how your account and data are managed.

2

Data We Collect

kg7 collects personal data directly from you when you register, verify your account, make transactions, or interact with support. We also collect certain technical data automatically when you use the platform.

Data Category Examples When Collected
Identity Information Full name, date of birth, nationality Registration & KYC
Contact Details Mobile number, email address Registration
Identity Documents Philippine government-issued ID, proof of address KYC verification
Financial Information Payment method details, transaction history in PHP Deposits & withdrawals
Gaming Activity Game sessions, bet amounts, win/loss records Ongoing platform use
Technical Data IP address, device type, browser, session logs Automatic on access
Support Records Messages, complaints, account queries Support interactions

We do not collect data beyond what is necessary for the purposes set out in this policy. You are not required to provide optional information, but certain data — such as identity documents for KYC — is required before full account access is granted.


3

How We Use Your Data

Personal data collected by kg7 is used for the following purposes:

  • Account management: Setting up and maintaining your kg7 account, including login authentication, OTP verification, and account security.
  • Identity verification: Completing KYC requirements to confirm your age (21+) and identity before enabling full platform access.
  • Transaction processing: Handling PHP deposits and withdrawals through your chosen Philippine banking or e-wallet channel.
  • Platform security: Detecting and investigating fraudulent activity, suspicious transactions, or misuse of the platform.
  • Responsible gaming: Monitoring gaming patterns to support the responsible gaming tools available on your account, including deposit limits and self-exclusion.
  • Customer support: Responding to queries, resolving complaints, and maintaining records of support interactions.
  • Legal and compliance obligations: Retaining records as required by applicable laws and regulations.

kg7 does not use your personal data for unsolicited third-party marketing. Communications from kg7 relate to your account, platform activity, or policy updates.


4

KYC Verification and Identity Documents

All kg7 accounts are required to complete Know Your Customer (KYC) verification before deposits, withdrawals, or full gameplay access are enabled. This is a one-time process per account.

KYC requires you to submit a valid Philippine government-issued ID — such as a passport, driver's licence, SSS ID, or PhilSys national ID — along with any additional proof of address or identity that may be requested. Documents are reviewed to confirm your identity, age, and residence.

Why KYC is required: Age verification (21+) is mandatory for all online gaming accounts. KYC also protects players by preventing unauthorised use of their accounts and ensures that withdrawals are processed only to the registered account holder.

KYC documents submitted to kg7 are stored securely on encrypted servers. They are used solely for identity verification and fraud prevention purposes. Copies of your KYC documents are not shared with unrelated third parties. Documents are retained for the period required by applicable law and then securely deleted.

If your documents cannot be verified, kg7 will contact you at your registered email address with instructions. Access to deposits and withdrawals will remain restricted until verification is successfully completed.


5

Cookies and Technical Tracking

The kg7 website and app use cookies and similar technical tools to support platform functionality, maintain session security, and understand how the platform is used. Below is a summary of the types of cookies used:

  • Essential cookies: Required for the platform to function. These manage your login session, maintain account state across pages, and support OTP verification. Disabling essential cookies may prevent the platform from working correctly.
  • Analytics cookies: Used to understand aggregate usage patterns — such as which pages are visited most often and how players navigate the Game Lobby. This data is anonymised and does not identify individual users.
  • Security cookies: Help detect suspicious activity, such as unusual login attempts or session hijacking, by tracking device and session characteristics.

You can manage cookie preferences through your browser settings. Blocking all cookies may affect your ability to log in or use certain features of the platform. The kg7 mobile app uses similar session management technology appropriate to the Android and iOS environments.


6

Data Sharing and Third Parties

kg7 does not sell personal data. We share data only in the following limited circumstances:

  • Payment processors: When you make a deposit or withdrawal, relevant financial details are shared with the Philippine payment provider handling the transaction. These providers process payments on our behalf and are bound by their own data protection obligations.
  • Identity verification services: KYC document review may involve third-party verification tools. These services process your documents solely for the purpose of confirming identity and do not retain or reuse your data beyond that purpose.
  • Legal requirements: kg7 may disclose personal data if required by law, court order, or government authority. We will only provide the minimum data necessary to comply with a valid legal request.
  • Fraud prevention: In cases of suspected fraud or abuse, relevant account data may be shared with fraud detection services to investigate and protect other platform users.

All third-party service providers engaged by kg7 are required to handle your data in accordance with applicable data protection standards. We do not permit third parties to use your data for their own independent marketing or commercial purposes.


7

Data Retention

kg7 retains personal data for as long as is necessary for the purposes described in this policy, or as required by applicable laws and regulations.

  • Active accounts: Data is retained for the full duration of your account. Transaction records, game activity, and KYC documentation are maintained as part of your account record.
  • Closed accounts: After an account is closed, certain records — including transaction history and identity verification documents — are retained for a defined period to comply with legal and audit obligations. The specific retention period depends on the nature of the data and applicable requirements.
  • Support records: Communications with customer support are kept for a reasonable period to resolve any follow-up queries or disputes related to the original interaction.

Once the applicable retention period has expired, data is securely deleted or anonymised so that it can no longer be linked to an individual. You may request information about data retention periods applicable to your account by contacting kg7 support.


8

Security Measures

kg7 applies technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. Key security features include:

  • SSL encryption: All data transmitted between your device and the kg7 platform is protected by SSL (Secure Sockets Layer) encryption. This applies to the website, Android app, and iOS app.
  • OTP verification: One-time password (OTP) authentication is required for login from new devices and for sensitive account actions, adding a second layer of verification beyond your password.
  • Biometric login: The kg7 mobile app supports Face ID and fingerprint authentication on compatible devices, reducing the risk of unauthorised account access.
  • Secure data storage: Personal data and KYC documents are stored on secure, access-controlled servers. Access within kg7 is limited to staff with a legitimate operational need.
  • Fraud monitoring: Automated systems monitor account activity for patterns that may indicate fraud, account takeover, or misuse.
You share responsibility for account security. Keep your password and OTP codes confidential. Do not share your account credentials with anyone. If you suspect your account has been accessed without your authorisation, contact kg7 support immediately through the platform.

9

Your Data Rights

As a kg7 account holder and data subject, you have the following rights regarding your personal data. To exercise any of these rights, contact kg7 support with your account details and a description of your request.

Right to Access

You can request a copy of the personal data kg7 holds about you, including your account information and transaction records.

Right to Correction

If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected. Contact support with the correct information.

Right to Deletion

You may request deletion of your personal data. Note that some data must be retained for legal compliance, even after account closure.

Right to Object

You may object to certain uses of your data. Where kg7 relies on legitimate interest as the basis for processing, you can request a review of that processing.

Right to Portability

In certain circumstances, you may request a copy of your data in a structured, machine-readable format to transfer to another service.

Right to Restrict Processing

You may request that kg7 restrict the processing of your data in specific situations, such as while a correction request is being reviewed.


10

Contact and Policy Updates

If you have questions about this Privacy Policy, how your data is handled, or wish to exercise any of the rights listed above, contact the kg7 support team through the platform. Data-related inquiries can also be sent to the email address shown in the footer of this page.

kg7 may update this Privacy Policy from time to time. Material changes will be communicated to registered players via a notification on the account dashboard or by email to your registered address. The date of the most recent update is shown at the top of this page.

Continued use of the kg7 platform after any policy update constitutes acceptance of the revised policy. If you do not agree with a change, you should stop using the platform and may request account closure.

Related pages: This Privacy Policy should be read together with the Terms and Conditions and Responsible Gaming pages, which together form your complete agreement with kg7.

How kg7 Protects Your Privacy

Six specific ways the platform handles your data responsibly for Filipino players.

SSL on Every Connection

Every connection between your device and kg7 — whether through the website, the Android APK, or the iOS app — is protected by SSL encryption. Your login credentials, payment details, and account data are never transmitted in plain text.

OTP for Every New Login

When you log in from a new device, kg7 sends a one-time password to your registered mobile number. This means even if someone has your password, they cannot access your account without physical access to your phone.

KYC Done Once, Stored Securely

Identity documents submitted for KYC are stored on access-controlled, encrypted servers. They are used only to confirm your identity and are never shared with unrelated third parties or used for marketing purposes.

No Data Sold to Third Parties

kg7 does not sell your personal data. Information is shared only with the payment processors handling your PHP transactions and with identity verification services during KYC — both under strict data handling obligations.

Your Rights Are Actionable

Access, correction, deletion, and portability rights for your personal data are supported. Contact kg7 support with your account details to make a data request — there is no complex process to navigate.

Data Kept Only as Long as Needed

kg7 does not retain personal data indefinitely. Once the applicable retention period for a given data type has passed — accounting for legal and audit obligations — records are securely deleted or anonymised.

Ready to Join kg7?

Create your free account, complete a one-time KYC verification, and access the full platform — live casino, slots, and sports betting in Philippine Peso.